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Have questions or need help? Reach out to us to know more and let Katyal Home Appliances assist you in finding the perfect home and kitchen solutions.
Location Details
145-ER Katyal Home Applications, Milap Chowk, Adjacent Monika Tower, Jalandhar, Punjab
Email Address
katyalhomeapp@yahoo.com
Phone Number
+9198153-03459
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🏠 Home Appliance Support – FAQs & Assistance
How can I get my product or appliance recommendations for my home?
We’re happy to help you choose the best appliance for your home! You can get in touch with us through the number or email listed on this page. Our team can guide you based on your needs, room size, and budget.
Additionally, we recommend checking out our blog section where we regularly post product comparisons, and tips on choosing the right home and kitchen appliances for every lifestyle.
Can I contact you to request installation support for appliances?
Of course. Some home appliances come with free installation by the brand, while others may require a paid service. You can either contact the brand directly using their customer care number or contact us. We’ll handle the installation request for you. If the brand offers free installation, we’ll make sure it’s arranged at no extra cost. If not, you can choose to get it installed through us or by a local technician near you.
Can customer contact us and return or exchange a product?
Yes, you can, but please note that returns are accepted only if the product is in perfect condition. That means no scratches, all parts must be inside the box, and the warranty card must be included. For example, if you bought a ceiling fan and return it without the rod or accessories, the return won’t be approved. Contact us and we’ll guide you through the return process based on our policy.
How can I contact and track my order status and about the product? ?
You can contact us and check the real-time status of your order or shipping. Just provide your order details and our team will assist you promptly.
Can I reach out to you to request a product demo from the store?
Yes, you can contact us and book a product demo. However, please note that not all products come with demo options. For better clarity, you can also visit our blog section and explore our photo gallery—where we provide in-depth product visuals and detailed descriptions to help you make the right choice.
Do I need an invoice to contact us to claim warranty?
Yes, your invoice is essential for any warranty claim. When you contact us and raise a service request, we’ll forward your invoice to the brand. The brand will only process warranty services if a valid purchase invoice is provided.